
State Farm® Insurance Agent Natalie Mathews
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gayle Wood
September 12, 2025
"We appreciate the friendliness and professionalism of Natalie Matthews and her entire staff at the State Farm agency in Bonita Springs, Florida. It is reassuring to have our insurance needs met by a large insurance company like State Farm and talking to everyone in this particular agency is always a pleasure."
Doug Hurlbutt
September 9, 2025
"It was such a pleasure to work with Natalie! I called looking to insure my vehicle, Natalie made the whole process super smooth!!! I 100% recommend her for all your insurance needs!!!"
"Thank you so much for your kind review! I am so glad we could make the insurance process smooth for you. It was a truly a pleasure working with you and we are here for anything you need. "
Tashi Calderwood
September 5, 2025
"I’ve had the privilege of working with Natalie for a while now, and she continually stands out for her professionalism, reliability, and genuine care for others. She is knowledgeable, attentive, and always goes above and beyond to ensure a positive experience. It’s clear that she is truly committed to the people she works with, and I would confidently recommend her to anyone seeking an agent they can trust."
Andrew Pierre
July 9, 2025
"I had all but very good experience with all the staff communication skills are excellent."
Leslie Kureth
July 1, 2025
"Everytime I call they are very professional & answers every question I might have. The prices are good. Very Happy with State Farm!!!😊"
JOSEPH LAROCCA
June 30, 2025
"Great help"
Paula Hartsfield
June 30, 2025
"When I met with Natalie and then talked with her on the phone over a year later, she explained things in a way that I understood. She was complimentary of my work to be knowledgeable of insurance coverage. Natalie seems to remember me from that meeting in her office which I appreciate."
"Thanks so much for the kind words! It was great chatting with you again, and I’m really glad I could explain things in a way that made sense. I definitely remembered our meeting—it means a lot to me to build real connections with the people I work with. Appreciate you taking the time to leave a review!"
Pete Sforza
June 23, 2025
"Great customer service . Recommend them 100%"
Mahmoud Baali
June 23, 2025
"Natalie was very helpful today, I really appreciate her helping me in all my insurance affairs in Florida."
"Thank you for being a part of our State Farm family Mahmoud. We appreciate your business and look forward to serving you "
Diana Abens
June 20, 2025
"We tried really hard to work with them. We could not get quotes or responses. Can anyone recommend another agent?"
Peter Pawlik
June 18, 2025
"My requests for policy changes are handled quickly and efficientl;y"
South Ben Shovel Slayer
June 17, 2025
"Very attentive and great customer service. Erika was amazing and answered all my questions."
Erika N
June 17, 2025
"I love my local office! Staff is always nice and welcoming. They answer all my questions and concerns. 10/10"
Nik George
June 12, 2025
"Can't thank her enough for making the process so seamless!"
Manuel Venustiano Ek Peraza
June 3, 2025
"Natalie Mathews, es la mejor , siempre muy atenta y amable!!"
Jacque Hewitt
May 29, 2025
"They are so patient and helpful. Allyson truly helps me out no matter what the case may be. So resourceful and understanding"
22429081
May 22, 2025
"As always calling the office, made it very simple to put my car on vacation mode with my policy. Thank you for the great service. Have a good summer."
Pedro Montes
February 7, 2025
"Great customer service, the Best team of swflorida. 100% recommended."
Carol Battle
February 7, 2025
"I’m so satisfied with all that State Farm has done for me! Thanks a lot"
Ryan Stevenson
February 6, 2025
"Had a negative experience with another agent, so we switched to Natalie. Worst mistake ever - she just took over $1200 from our bank account without authorization and refuses to refund it. Beware of doing business with Natalie or State Farm."
"Thank you for sharing your concerns. We take situations like this very seriously and strive to ensure all transactions are transparent and authorized. I’d love the opportunity to look into this further and resolve any misunderstandings. Please contact me directly at me 239-319-0388 so we can review the details and find a fair resolution. Our goal is always to provide honest and reliable service to our clients."
Sylvia Hadley
February 4, 2025
"Erika responded to my questions in a kind, prompt and professional manner. She gave me options I was unaware of that was appropriate for my needs. Agent Natalie has a wonderfull staff member, Erika to work in her office. Keep up the good work Erika."
Michael Robinson
January 26, 2025
"Very pleasant customer service and helpful with all questions. Return calls in timely manner!"
Linda Underwood
January 24, 2025
"The nice & friendly phonecall was surprisingly VERY quick & efficient."
neil kitchen
January 24, 2025
"Simple and quick very nice and knowledgeable person"
Barbara Reed
January 9, 2025
"This agency always answers phone calls promptly and the agents are very helpful and courteous. I would highly recommend this agency."
"Thank you for your kind words. Thankful to have great clients like you and Larry"