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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pete Sforza

June 23, 2025

5  out of  5
rating by Pete Sforza
"Great customer service . Recommend them 100%"
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Mahmoud Baali

June 23, 2025

5  out of  5
rating by Mahmoud Baali
"Natalie was very helpful today, I really appreciate her helping me in all my insurance affairs in Florida."
We responded:
"Thank you for being a part of our State Farm family Mahmoud. We appreciate your business and look forward to serving you "
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Diana Abens

June 20, 2025

1  out of  5
rating by Diana Abens
"We tried really hard to work with them. We could not get quotes or responses. Can anyone recommend another agent?"
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Peter Pawlik

June 18, 2025

5  out of  5
rating by Peter Pawlik
"My requests for policy changes are handled quickly and efficientl;y"
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South Ben Shovel Slayer

June 17, 2025

5  out of  5
rating by South Ben Shovel Slayer
"Very attentive and great customer service. Erika was amazing and answered all my questions."
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Erika N

June 17, 2025

5  out of  5
rating by Erika N
"I love my local office! Staff is always nice and welcoming. They answer all my questions and concerns. 10/10"
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Nik George

June 12, 2025

5  out of  5
rating by Nik George
"Can't thank her enough for making the process so seamless!"
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Manuel Venustiano Ek Peraza

June 3, 2025

5  out of  5
rating by Manuel Venustiano Ek Peraza
"Natalie Mathews, es la mejor , siempre muy atenta y amable!!"
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Jacque Hewitt

May 29, 2025

5  out of  5
rating by Jacque Hewitt
"They are so patient and helpful. Allyson truly helps me out no matter what the case may be. So resourceful and understanding"
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22429081

May 22, 2025

5  out of  5
rating by 22429081
"As always calling the office, made it very simple to put my car on vacation mode with my policy. Thank you for the great service. Have a good summer."
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Pedro Montes

February 7, 2025

5  out of  5
rating by Pedro Montes
"Great customer service, the Best team of swflorida. 100% recommended."
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Carol Battle

February 7, 2025

5  out of  5
rating by Carol Battle
"I’m so satisfied with all that State Farm has done for me! Thanks a lot"
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Ryan Stevenson

February 6, 2025

1  out of  5
rating by Ryan Stevenson
"Had a negative experience with another agent, so we switched to Natalie. Worst mistake ever - she just took over $1200 from our bank account without authorization and refuses to refund it. Beware of doing business with Natalie or State Farm."
We responded:
"Thank you for sharing your concerns. We take situations like this very seriously and strive to ensure all transactions are transparent and authorized. I’d love the opportunity to look into this further and resolve any misunderstandings. Please contact me directly at me 239-319-0388 so we can review the details and find a fair resolution. Our goal is always to provide honest and reliable service to our clients."
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Sylvia Hadley

February 4, 2025

5  out of  5
rating by Sylvia Hadley
"Erika responded to my questions in a kind, prompt and professional manner. She gave me options I was unaware of that was appropriate for my needs. Agent Natalie has a wonderfull staff member, Erika to work in her office. Keep up the good work Erika."
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Michael Robinson

January 26, 2025

5  out of  5
rating by Michael Robinson
"Very pleasant customer service and helpful with all questions. Return calls in timely manner!"
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Linda Underwood

January 24, 2025

5  out of  5
rating by Linda Underwood
"The nice & friendly phonecall was surprisingly VERY quick & efficient."
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neil kitchen

January 24, 2025

5  out of  5
rating by neil kitchen
"Simple and quick very nice and knowledgeable person"
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Barbara Reed

January 9, 2025

5  out of  5
rating by Barbara Reed
"This agency always answers phone calls promptly and the agents are very helpful and courteous. I would highly recommend this agency."
We responded:
"Thank you for your kind words. Thankful to have great clients like you and Larry"
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Nathaniel Fiedler

January 3, 2025

1  out of  5
rating by Nathaniel Fiedler
"Just got dropped from State Farm. Was in an accident in November and had a few claims for chips in windshield. This is what you get for high premiums. This agency will not go to bat for you. More or less told me nothing they can do to help expedite my car repair. My car has been sitting at a repair shop for nearly 6 weeks without nothing being down but a teardown for a quote. Now being told I may be responsible to pay for the teardown. State Farm wants to used aftermarket and sqlvaged parts for the repair. This is what you pay insurance for. Stay away!"
We responded:
"Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced. I understand how frustrating it is to deal with an extended repair process and concerns about coverage and parts. As your local agency, we strive to assist our clients in navigating claims and repair issues. While we don’t directly control claims decisions or repair timelines (as these are managed by State Farm’s claims department and the repair shop), we are always here to advocate for our clients and provide guidance. I know we discussed your claim previously and I attempted to help to the best of my abilities. I will reach out again we’ll do our best to address your concerns. We value your feedback and will use it to improve how we support our clients in the future. Natalie Mathews"
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Kasey Mendiola

October 18, 2024

5  out of  5
rating by Kasey Mendiola
"I love that whenever I have questions or concerns Kelly is so helpful and knowledgeable! She helped immediately and within minutes I got to send my updated policy to my bank! 10/10 :)"
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Kasey Mendiola

October 18, 2024

5  out of  5
rating by Kasey Mendiola
"Amazing amazing AMAZING! I called at 4pm and I got the quote and my home owners insurance all the same night. I didn’t have to wait on the phone either, I gave them my information and they called/emailed when the quote was ready. The whole process was easy peasy!! Not to mention I got the best price of all my family or friends. 10/10 would recommend!!! Thank you Kelly and Josh! :)"
We responded:
"Kasey, we're so happy to have you a part of our State Farm family. We truly appreciate your kind words and look forward to taking care of you! "
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Mark Coon

October 4, 2024

5  out of  5
rating by Mark Coon
"Very prompt on getting my insurance moved over to my new vehicle with new cards, nice job"
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janyoga metzler

October 2, 2024

5  out of  5
rating by janyoga metzler
"Erika was very friendly:helpful and professional"
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sydney cunliffe

September 20, 2024

5  out of  5
rating by sydney cunliffe
"loving this state farm branch! they’re always super nice and helpful whenever i call and made adding my new car to/removing my old car from my policy a breeze!!! thank you so much! (:"
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Leslie George

September 20, 2024

5  out of  5
rating by Leslie George
"ALL MY QUESTIONS WERE ANSWERED, TIMELY & CLEARLY."