
State Farm® Insurance Agent Natalie Mathews
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pete Sforza
June 23, 2025
"Great customer service . Recommend them 100%"
Mahmoud Baali
June 23, 2025
"Natalie was very helpful today, I really appreciate her helping me in all my insurance affairs in Florida."
"Thank you for being a part of our State Farm family Mahmoud. We appreciate your business and look forward to serving you "
Diana Abens
June 20, 2025
"We tried really hard to work with them. We could not get quotes or responses. Can anyone recommend another agent?"
Peter Pawlik
June 18, 2025
"My requests for policy changes are handled quickly and efficientl;y"
South Ben Shovel Slayer
June 17, 2025
"Very attentive and great customer service. Erika was amazing and answered all my questions."
Erika N
June 17, 2025
"I love my local office! Staff is always nice and welcoming. They answer all my questions and concerns. 10/10"
Nik George
June 12, 2025
"Can't thank her enough for making the process so seamless!"
Manuel Venustiano Ek Peraza
June 3, 2025
"Natalie Mathews, es la mejor , siempre muy atenta y amable!!"
Jacque Hewitt
May 29, 2025
"They are so patient and helpful. Allyson truly helps me out no matter what the case may be. So resourceful and understanding"
22429081
May 22, 2025
"As always calling the office, made it very simple to put my car on vacation mode with my policy. Thank you for the great service. Have a good summer."
Pedro Montes
February 7, 2025
"Great customer service, the Best team of swflorida. 100% recommended."
Carol Battle
February 7, 2025
"I’m so satisfied with all that State Farm has done for me! Thanks a lot"
Ryan Stevenson
February 6, 2025
"Had a negative experience with another agent, so we switched to Natalie. Worst mistake ever - she just took over $1200 from our bank account without authorization and refuses to refund it. Beware of doing business with Natalie or State Farm."
"Thank you for sharing your concerns. We take situations like this very seriously and strive to ensure all transactions are transparent and authorized. I’d love the opportunity to look into this further and resolve any misunderstandings. Please contact me directly at me 239-319-0388 so we can review the details and find a fair resolution. Our goal is always to provide honest and reliable service to our clients."
Sylvia Hadley
February 4, 2025
"Erika responded to my questions in a kind, prompt and professional manner. She gave me options I was unaware of that was appropriate for my needs. Agent Natalie has a wonderfull staff member, Erika to work in her office. Keep up the good work Erika."
Michael Robinson
January 26, 2025
"Very pleasant customer service and helpful with all questions. Return calls in timely manner!"
Linda Underwood
January 24, 2025
"The nice & friendly phonecall was surprisingly VERY quick & efficient."
neil kitchen
January 24, 2025
"Simple and quick very nice and knowledgeable person"
Barbara Reed
January 9, 2025
"This agency always answers phone calls promptly and the agents are very helpful and courteous. I would highly recommend this agency."
"Thank you for your kind words. Thankful to have great clients like you and Larry"
Nathaniel Fiedler
January 3, 2025
"Just got dropped from State Farm. Was in an accident in November and had a few claims for chips in windshield. This is what you get for high premiums. This agency will not go to bat for you. More or less told me nothing they can do to help expedite my car repair. My car has been sitting at a repair shop for nearly 6 weeks without nothing being down but a teardown for a quote. Now being told I may be responsible to pay for the teardown. State Farm wants to used aftermarket and sqlvaged parts for the repair. This is what you pay insurance for. Stay away!"
"Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced. I understand how frustrating it is to deal with an extended repair process and concerns about coverage and parts. As your local agency, we strive to assist our clients in navigating claims and repair issues. While we don’t directly control claims decisions or repair timelines (as these are managed by State Farm’s claims department and the repair shop), we are always here to advocate for our clients and provide guidance. I know we discussed your claim previously and I attempted to help to the best of my abilities. I will reach out again we’ll do our best to address your concerns. We value your feedback and will use it to improve how we support our clients in the future. Natalie Mathews"
Kasey Mendiola
October 18, 2024
"I love that whenever I have questions or concerns Kelly is so helpful and knowledgeable! She helped immediately and within minutes I got to send my updated policy to my bank! 10/10 :)"
Kasey Mendiola
October 18, 2024
"Amazing amazing AMAZING! I called at 4pm and I got the quote and my home owners insurance all the same night. I didn’t have to wait on the phone either, I gave them my information and they called/emailed when the quote was ready. The whole process was easy peasy!! Not to mention I got the best price of all my family or friends. 10/10 would recommend!!! Thank you Kelly and Josh! :)"
"Kasey, we're so happy to have you a part of our State Farm family. We truly appreciate your kind words and look forward to taking care of you! "
Mark Coon
October 4, 2024
"Very prompt on getting my insurance moved over to my new vehicle with new cards, nice job"
janyoga metzler
October 2, 2024
"Erika was very friendly:helpful and professional"
sydney cunliffe
September 20, 2024
"loving this state farm branch! they’re always super nice and helpful whenever i call and made adding my new car to/removing my old car from my policy a breeze!!! thank you so much! (:"
Leslie George
September 20, 2024
"ALL MY QUESTIONS WERE ANSWERED, TIMELY & CLEARLY."